Terms of Service
1. Introduction
These Terms of Service ("Terms") govern your access to and use of Kisei AI (the "Service"), operated by SENDSOFT LTD, a company incorporated under the laws of the Republic of Cyprus, registration number ΗΕ 433823, with its registered office at Agias Fylaxeos, 131, Flat/Office 301, 3083 Limassol, Cyprus ("Sendsoft", "we", "our", or "us").
Kisei AI is an AI assistant that operates through the Telegram messaging platform and integrates with third-party productivity services, including Google Workspace services such as Gmail, Google Calendar, Google Drive, and Google Sheets.
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy (available at https://kisei.ai/privacy), which is incorporated into these Terms by reference. If you do not agree with these Terms, you must not use the Service.
2. Eligibility
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms.
If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf, and that the organization agrees to be bound by these Terms.
3. Description of the Service
The Service is an AI-powered personal assistant that operates within Telegram. Depending on the features and integrations you choose to enable, the Service allows you to interact with an AI assistant, store contextual information ("Memory"), set reminders, process documents and voice messages, and connect third-party services such as Google Workspace, Notion, and Todoist to perform actions you request.
The Service relies on third-party artificial intelligence models and infrastructure providers to operate. The availability, features, and behavior of the Service may change over time as we develop and improve it.
4. License to Use the Service
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your own personal or internal business purposes.
This license does not grant you any right to resell, redistribute, or make the Service available to third parties, nor any ownership interest in the Service. All rights not expressly granted to you in these Terms are reserved by us. We may suspend or revoke this license if you violate these Terms.
5. Your Account and Access
You access the Service through your Telegram account. You are responsible for maintaining the security of the Telegram account and any connected third-party accounts you use with the Service.
You are responsible for all activity that occurs through your use of the Service. You must notify us promptly of any unauthorized access to or use of your account.
6. Connected Third-Party Services
The Service allows you to connect third-party services, including Google Workspace, Notion, Todoist, and external email accounts. When you connect such a service, you authorize the Service to access data from that service only to the extent necessary to perform the actions you request.
Your use of any connected third-party service remains subject to that service’s own terms and privacy policy. We are not responsible for the practices, availability, or content of third-party services.
You may revoke the Service’s access to any connected third-party service at any time through that service’s account settings or through the Service’s data management features. Where the connected service is a Google account, you may revoke access at https://myaccount.google.com/permissions.
6.1. Google Workspace
Where you connect a Google account, the Service’s access to and use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. The specific Google data accessed and how it is used, stored, and shared is described in our Privacy Policy. The Service does not use Google user data to train generalized or non-personalized AI or machine learning models, and does not sell Google user data or use it for advertising.
7. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law or regulation, or infringe the rights of any third party.
- Upload, generate, or distribute unlawful, harmful, defamatory, or infringing content.
- Attempt to gain unauthorized access to the Service, its systems, or other users’ data.
- Interfere with or disrupt the integrity or performance of the Service.
- Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent permitted by applicable law.
- Use the Service to access, process, or store data belonging to third parties without a lawful basis to do so.
- Use the Service in any manner that could disable, overburden, or impair it, or use any automated means to access it in a way that sends more requests than a human could reasonably produce.
We reserve the right to suspend or terminate access to the Service for any user who violates these Terms.
8. User Content
You retain all rights to the content you submit to the Service, including messages, files, voice recordings, and other data ("User Content").
You grant us a limited, non-exclusive, worldwide, royalty-free license to process, store, and transmit your User Content solely for the purpose of operating and providing the Service to you. This license does not permit us to use your User Content for any purpose other than providing the Service, and it terminates when your User Content is deleted, except where retention is required by law or described in our Privacy Policy.
You are solely responsible for your User Content and represent that you have all necessary rights to submit it to the Service.
9. Artificial Intelligence and Accuracy
The Service uses artificial intelligence to generate responses and perform actions. AI-generated output may be inaccurate, incomplete, or otherwise unreliable. You should not rely on the Service as a substitute for professional advice, including legal, financial, medical, or other specialized advice.
You are responsible for reviewing any action the Service proposes to take on your behalf before confirming it, including outgoing messages, emails, and changes to connected services. You remain responsible for the consequences of actions you confirm.
10. Fees and Subscriptions
Certain features of the Service may be offered on a paid basis. Where fees apply, the applicable prices, billing cycle, and payment terms will be presented to you before you subscribe. Unless otherwise stated, fees are non-refundable except where required by applicable law.
We may change our fees from time to time. Any change to recurring fees will apply only to billing cycles beginning after we provide you with notice of the change.
Where a subscription renews automatically, we will disclose the renewal terms before you subscribe, including the renewal date and price. You may cancel automatic renewal at any time before the next billing cycle through the Service or by contacting us; cancellation takes effect at the end of the current billing period.
11. Intellectual Property
The Service, including its software, design, text, and branding, is owned by Sendsoft or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we reserve all rights in and to the Service.
You may not use our name, logo, or trademarks without our prior written consent.
12. Third-Party Platforms
The Service operates on the Telegram platform. Your use of Telegram is governed by Telegram’s own terms and policies. The Service is an independent product operated by us and is not maintained, endorsed by, or affiliated with Telegram Messenger Inc.
In the event of any conflict between these Terms and the Telegram Bot Platform Developer Terms of Service or the Telegram Privacy Policy as they apply to the Telegram platform, the Telegram documents shall prevail with respect to the operation of the platform.
13. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, secure, or that any defects will be corrected. To the extent that applicable law does not allow the exclusion of certain warranties, the above exclusions may not apply to you.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENDSOFT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED EUROS (€100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
15. Indemnification
You agree to indemnify and hold harmless Sendsoft and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the Service, your User Content, or your violation of these Terms or of any applicable law or third-party rights.
16. Suspension and Termination
You may stop using the Service at any time. You may delete your data and terminate your use of the Service through the Service’s data management features.
We may suspend or terminate your access to the Service, in whole or in part, at any time if you violate these Terms, if required by law, or if necessary to protect the security or integrity of the Service or other users.
Upon termination, the provisions of these Terms that by their nature should survive, including sections on User Content, intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you through the Service and update the "Last updated" date at the top of these Terms. Your continued use of the Service after such changes take effect constitutes acceptance of the updated Terms.
18. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.
The courts of the Republic of Cyprus shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service. Nothing in this section deprives you of the protection of any mandatory consumer protection provisions of the law of your country of residence.
19. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Sendsoft regarding the Service and supersede any prior agreements.
20. Contact Us
If you have questions about these Terms, please contact us:
SENDSOFT LTD
Agias Fylaxeos, 131, Flat/Office 301, 3083 Limassol, Cyprus
Email: support@kisei.ai
Website: https://kisei.ai/